HKALL holding libraries not listed: solution = refresh
Sometimes when you're signed in and looking at a full record, you may see the HKALL request link, but not the holding libraries.
This is a known issue. While the vendor solves it, the solution is to refresh the screen. In a PC environment, Ctl-F5 is the quickest method.
Session Time-out at PowerSearch
For security and privacy purpose, PowerSearch result page will be cleared after being idle for 30 minutes.
1. Login to PowerSearch and use the "Save query" function
2. Use the "Save record" function to save useful records
Sign in for better user experience (UX)
Signing in makes the system respond a bit better; it tends to require refreshing the screen less.
If you are signed-in, you will be able to automatically see important information in the Get It section of a record.