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RefWorks: RefWorks Citation Manager


New to RefWorks Citation Manager

RefWorks Citation Manager is a plugin for Microsoft Word that lets you run a simplified version of RefWorks inside of Word. RefWorks Citation Manager enables you to access and cite your references while working in Word, even if you are currently offline. RefWorks Citation Manager is a newer, more modern version of Write N Cite.

RefWorks Citation Manager is available through the Microsoft Store and can be installed directly from Microsoft Word. By default, Office automatically updates RefWorks Citation Manager whenever a new version becomes available.


  • Provides read-only access to your RefWorks account, enabling you to view and insert your previously collated references into your document, formatted using your previously defined citation styles.
  • Uses codes to represent your references and bibliography entries. This enables the RefWorks Citation Manager to manage and update these entities. You can use RefWorks Citation Manager to manage the codes that it adds to your document; you cannot manage references added as plain text. Codes appear as plain text when viewing (codes are surrounded by light square brackets) or printing the document.
  • You can add references in-line with the text or as a footnote. Adding a reference also adds a bibliography to the end of the document. As you add or remove references, the plugin automatically updates the bibliography.
  • Enables you to bulk switch and format all entities managed by RefWorks Citation Manager.
  • Every time you log in to RefWorks Citation ManagerRefWorks Citation Manager automatically synchronizes its information with your RefWorks account.
  • Windows users of Microsoft Office 2016 users can choose whether to use Write N Cite or RefWorks Citation Manager. Macintosh users of Microsoft Office 2016 must use RefWorks Citation Manager.
  • Codes inserted by Write N Cite are not recognized by RefWorks Citation Manager and vice versa.
  • RefWorks Citation Manager provides only limited access to your RefWorks database and does not enable you to make any changes to your references.
  • If you have documents with codes that were added using RefWorks Citation Manager associated with legacy RefWorks, RefWorks Citation Manager can convert these codes to new RefWorks. RefWorks Citation Manager cannot otherwise manage older codes.

Installing RefWorks for Citation Manager


RefWorks Citation Manager can run on any of the following applications:

  • Microsoft Word for Windows 2016
  • Microsoft Word for Mac 2016
  • Microsoft Word for iPad
You do not need administrator access to install the RefWorks Citation Manager.

Installing RefWorks Citation Manager

  1. In Microsoft Word, select Insert > Store and search for RefWorks or ProQuest.

  2. Select Add in the row for RefWorks Citation ManagerReference Citation Manager is installed and opens in the right sidebar.
    If you close the sidebar, you can redisplay it by selecting Insert > My Add-ins > RefWorks Citation Manager.


    RefWorks Citation Manager - Not Logged In
  3. Log in to RefWorks. If single sign-on is enabled for your institution, follow the on-screen instructions to log in using single sign-on. Synchronizing data with your RefWorks account may take a few moments, especially on your first login. Once you are logged in, the sidebar updates with your references.

    If someone else was logged in to this instance of Word, select Log Out in the action menu and log back into your account.


    RefWorks Citation Manager - Logged In

    An action menu is available on the left of the sidebar. In addition, a configuration menu is available when you select the top right of the sidebar.


    Action and Configuration Menu Icons
  4. To set the style for all citations, select Change citation style in the action menu. A dialog box appears in the right sidebar. Select the style (defined in RefWorks) and select Update. Every time you perform this action, all references in the document, and the bibliography, update to the new style.

Using RefWorks Citation Manager

To insert a reference as text:

Select the reference and select Quick Cite. When you do, two things are added to your document:

  • Text is inserted directly into the document.
  • A bibliography of references is created at the end of the document. If the bibliography already exists, the reference is added to it.
To configure the reference before inserting it (or to add it as a footnote):
  1. Select the reference and select Preview & Edit. The Preview & Edit pane appears. Full reference information is at the bottom of the pane.


    Preview & Edit
  2. Select whether to insert the reference in-text or as a footnote.
  3. Optionally configure whether to change the page numbers, hide the author, or hide the publication year. A preview of both the text and the bibliography reference appears in the pane.
  4. Optionally add a prefix or suffix text to the reference.
  5. Select Insert Citation. The reference is added as a block element and an entry for the reference is added to the bibliography.

Additional actions:

  • Edit a reference – Move your cursor to anywhere in the reference. The reference information opens in the right sidebar.
  • Delete a reference – Select the entire reference, either by highlighting with your mouse or by selecting the block element handle (see figure) and press Delete. Then select the Update document in the action menu to update the bibliography.
  • Format for footnotes – Select to pre-select the Footnote option for adding references.
  • Refresh RefWorks – If for some reason you need to refresh the RefWorks pane, select Reload in the configuration menu.
  • View Source – For support use.
  • Security Info – Microsoft information about the plugin.

To get help, select Ex Libris Knowledge Center in the action menu or Get Support in the configuration menu.

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