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Frequently Asked Questions (FAQ): Policies & Services

This guide answers questions frequently asked at the HKUST Library.

Can a non-UST person use the Library?

Currently:

As of 10 November 2019, HKUST has implemented campus access controls until further notice.  Only holders of a valid university card (i.e. a student, staff, family, resident, temporary card, or alumni Ecard) and JULAC card may enter the Library.


Not- Current (Under Usual Circumstances)

  • Students and faculty members from other JULAC libraries with a JULAC Card may enter the Library (using the G/F entrance)
  • Non-HKUST users with genuine academic research needs may apply for a Reader Card or a Borrower Card, subject to approval by the Library.

Can I use my HKUST e-card ID instead of my physical card?

HKUST Library only accepts e-cards from alumni, who have no other type of card. 
 
All other HKUST users must use their physical cards to enter the Library and do check-out. Otherwise, security problems may emerge by users essentially having two cards.

Who can login computers at the IC

Only current students and staff members can log in computers at the IC using valid ITSC accounts.

Antiplagiarism & Turnitin

The Center for Education Innovation (CEI) has information "Designing Out Plagiarism", which includes originality checks with software like Turnitin.

CEI also administers Turnitin at HKUST, as one of its eTools for learning.  You can email to turnitin@ust.hk or call the Hotline at 2358-8036.

How can I apply for alumni access to the Library?

Go to this page on Help for Alumni.

How to get to the HKUST campus and the Library?

Information about transportation to HKUST Library.

The Library is located at the North end of the Academic Building. At the Atrium near the entrance piazza, you can see the sign "Lee Shau Kee Library" outside the Library building. This campus map may help, once you arrive.

Not for On-line Enrollment in PDC system

PDC system display screen

RPG students often ask why Library workshops are listed as not for On-line Enrollment in the PDC system, model answer to such questions:

"Not for On-line Enrollment" here means registration is not handled via the PDC system, Library workshops posted on the PDC system have links to login to the Library own registration system for enrollment.

If your registration/enrollment is successful,

1. You will receive a confirmation email from the Library registration system.

2. For Zoom session, the Zoom ID and passcode and login instruction will be sent to you at 5pm, 1 day before the workshop.

3. Enrollment records from the Library registration system are synced to the PDC system at 8pm everyday, you can also view your enrollment record (confirmed) in the PDC system in a day or two.

Thank you for your enquiry, please contact us if you have further questions.

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