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RefWorks: FAQ

FAQ

FAQ


 
Visit the RefWorks FAQ for more information.

  1. What are the system requirements for RefWorks?
  2. What are the system requirements for Write-N-Cite?
  3. I am using Mozilla Firefox and having problems accessing RefWorks. Is there any solution?

  1. What are the system requirements for RefWorks?

    Browsers:

    • Internet Explorer Version 5.0 or later (Windows only).
    • Netscape Version 6.0 or later (Windows and Mac).
    • Firefox 1.X or later (Windows and Mac).

    Word Processors:

    • Word for Windows 2000 or later.
    • Word for Mac 98 or later.
    • You can also use any word processor including Ami-Pro, FrameMaker, OpenOffice, StarOffice, Word Perfect or any other program which allows you to save your files as RTF.

  2. What are the system requirements for Write-N-Cite?

    Write-N-Cite is only compatible with MS Word. All other word processing software users should use One Line/Cite View for their documents.

    Write-N-Cite for Windows is compatible with the following applications:

    • Microsoft Word 2000 or later.
    • Windows 98, ME, NT, 2000, XP or VISTA.
    • Internet Explorer 5.0 and up.

    Write-N-Cite for Macintosh is compatible with the following applications:

    • Microsoft Word for Mac 98 and up.
    • Mac OS X version 10.3 or later.

  3. I am using Mozilla Firefox and having problems accessing RefWorks. Is there any solution?

    Yes. In FireFox, look for a blue exclamation point icon in the lower left-hand side of your screen; it's just to the right of the lock icon. Click the exclamation point icon and in the "Blocked Popups" window that appears, click "Unblock Site". Next, select your browser refresh button and you should see the RefWorks login screen.

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Kevin Ho
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